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# CUSTOMER SERVICE #### PHONE ## +1 (805) 322-SKIN #### SKYPE ## skinfitusa #### mailing address ## Skinfit USA ## 3391 Mission Blvd. ## San Diego, CA 92109 ## USA ## #### general inquiries ## skinfit.usa@skinfit.eu

# GENERAL CONDITIONS OF CONTRACT ##### VALIDITY OF GENERAL CONDITIONS OF CONTRACT: ## Do not use fabric softeners on sportswear. They reduce the functional characteristics (i.e. moisture transport, fast drying, etc.) of your garments. ##### OFFER – INFORMATION ON CONCLUSION OF CONTRACT: ## All offers are without obligation and do not oblige us to perform. Before an offer is given via Skinfit‘s web shop, the consumer is informed of the technical steps leading to conclusion of contract. Contracts must be concluded in the English language. The text of the contract (order confirmation) shall be sent to the consumer by e-mail without delay, however no later than on the following business day, and thereafter will no longer be electronically saved by Skinfit. ##### CANCELLATION/RETURNS: ## Returns are accepted as long as ALL original tags are still on the garments and the garments are in the EXACT same condition as when they were shipped. IF THE GARMENT IS STAINED, DAMAGED, OR ALTERED FROM ITS ORIGINAL STATE SKINFIT USA IS NOT OBLIGATED TO ISSUE A FULL REFUND. CUSTOMERS WILL BE FINANCIALLY RESPONSIBLE FOR ANY DAMAGE/STAINING ON THE MATERIAL. ANY WHITE GARMENTS THAT SHOW SIGNS OF STAINING/DAMAGE WILL BE DEEMED ALTERED FROM ITS ORIGINAL STATE AND NONRETURNABLE/NONREFUNDABLE. Consumers are entitled to refrain from accepting a contractual offer before the contract is concluded. Once the contract is concluded the consumer is entitled to cancel the agreement within a period of seven business days. Such period shall commence on the date of receipt of merchandise by the consumer. Notification of cancellation must be sent within the abovementioned seven-day period. In the event of cancellation of contract, the merchandise and the statement of cancellation are to be returned to Skinfit at the consumer‘s expense. ##### DELIVERY - SHIPMENT - RISK – DELIVERY TIMES: ## Failing explicit and written agreement to the contrary our merchandise shall be deemed sold "ex works“ (works means Skinfit USA), even if delivery is made free destination with Skinfit‘s or a third party‘s vehicle or in installments. Partial deliveries may be made. Our information on delivery times is approximate and non-binding. No claims shall be made by customers for indemnification because of delayed performance. Shipping and delivery details can be found on the order form page of this catalog. ##### DEFECTS - WARRANTY – LIABILITY: ## We guarantee that the condition of our products shall be in compliance with contract. Notification of defects is to be made in writing by registered letter without delay, however no later than three days after receipt of the merchandise. A defect shall entitle the consumer to exchange of merchandise. In order for the merchandise to be exchanged, the consumer must send the merchandise to Skinfit USA within 14 days of its receipt. The date of the postmark shall be decisive. The consumer must demonstrate that the defect already existed at the decisive time, namely the time at which the risk passed. At its discretion Skinfit is entitled to satisfy claims for indemnification not only by exchange but also by repair or price reduction. Minor deviations in dimensions or color are not deemed a defect. If notification of defect is not made in time or in the form set out above, the merchandise shall be deemed accepted. All skinfit products enjoy a one year warranty for faulty workmanship. Exchange and refund policy can be found on the order form page of this catalog. ##### PAYMENT: ## Payment is to be made by means of credit card, in cash, or check (mail orders only) without deduction. ##### RESERVATION OF TITLE: ## The merchandise delivered by us shall remain our unrestricted property until all liabilities arising from the transaction including any current account liabilities have been satisfied in full. ##### PERFORMANCE - JURISDICTION – APPLICABLE LAW: ## Place of performance for delivery and payment is San Diego, California, USA; this also holds true for the case that the merchandise is contractually delivered at a different place. This contractual relationship is governed by the laws of the United States. In case of a dispute, mediation or arbitration shall be used instead of a law suit.